Privacy Policy

Llewelyn Travel Group (LTG) – Privacy Policy

At LTG, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect:

  • Contact details (name, email, phone)

  • Travel preferences and enquiry details

  • Website usage information

How We Use Your Information:

  • To respond to your enquiries and provide travel services

  • To send you newsletters, promotions, and updates (if you’ve opted in)

  • To improve our services and website experience

Your Rights:

  • Access, correct, or request deletion of your data

  • Withdraw consent for marketing communications at any time

  • Request information about how your data is used

Data Protection:
We comply with GDPR and UK data protection laws. Your data is stored securely and never shared with unauthorized third parties.

Contact Us:
For questions about your data or this policy, email us at [contact@ltg.com].

Sales and Terms Policy

Llewelyn Travel Group (LTG) – Sales & Terms

Booking and Payment:

  • All bookings are subject to availability and confirmation

  • Full payment details will be provided at the time of booking

Cancellations and Refunds:

  • Cancellations must be made in writing

  • Refunds depend on the type of service booked and supplier terms

  • Travel insurance is recommended

Responsibilities:

  • LTG acts as your travel agent and strives to provide accurate information

  • We are ATOL and ABTA protected, ensuring your holiday is safe and secure

  • We are not liable for events outside our control (weather, strikes, supplier issues)

Promotions and Discounts:

  • Discounts are subject to availability and terms specified at the time of booking

Contact Us:
For questions about bookings, terms, or cancellations, email [contact@ltg.com].

Accessibility Statement

Llewelyn Travel Group (LTG) – Accessibility Statement

We are committed to making our website accessible to all users, including those with disabilities.

Our Commitments:

  • Providing content that is clear, readable, and easy to navigate

  • Ensuring compatibility with assistive technologies (screen readers, text enlargers)

  • Continuously improving accessibility based on feedback

Limitations:
While we strive to meet accessibility standards, some third-party content or tools may not fully comply.

Feedback:
If you encounter accessibility barriers or have suggestions, please contact us at [contact@ltg.com].

Cookies Policy

Llewelyn Travel Group (LTG) – Cookies Policy

Our website uses cookies to improve your experience and help us understand how you use our site.

What Are Cookies?
Cookies are small text files stored on your device that remember your preferences and activity.

How We Use Cookies:

  • To enhance website functionality and performance

  • To analyze website traffic and user behavior

  • To personalize content and offers

Your Choices:

  • You can accept or decline cookies via your browser settings

  • Some website features may not function properly if cookies are disabled

Contact Us:
For questions about our cookies or privacy practices, email [contact@ltg.com].